Privacy Policy
Last updated: October 2026
This policy explains how Indexincludes Walk-In Tubs ("we" and "us") gathers, uses and passes along information when you browse indexincludes.living, phone the number on this website or send in a form. It is a general template, not legal advice.
What We Gather
When you call or fill out a form, you may give us your name, phone number, email address, location and a short description of your bathroom project.
Some details also reach us on their own as you browse. These can include your IP address, browser and device type, the pages you look at and the time of your visit. Calls to the number on this website may be tracked and sometimes recorded, for quality and billing purposes.
What We Do With It
We use the information to:
- Match you with an independent walk-in tub or shower provider that serves your area
- Pass your request to that provider so they can get in touch
- Reply to your questions and messages
- Understand how people use this website and our phone lines
- Make the website and our referral service better
- Follow the law and guard against fraud or misuse
Who Else Sees It
Indexincludes Walk-In Tubs is a referral service. When you ask for help, we send your contact details and project information to one or more independent providers or marketing partners, so they can follow up with you. These businesses are separate from us. They have their own privacy practices.
Companies that keep the website and phone lines running, such as hosting, analytics and call-tracking vendors, may receive some information too. We may also share information when the law requires it or when we need to protect our rights.
We do not sell your personal information for money. Some laws treat sharing data with marketing partners as a sale or a share. Where that applies, you may have the right to opt out.
Health Details
Please do not send medical records or detailed health information. A brief note about what makes bathing hard is plenty for a provider to plan a visit.
Cookies and Analytics
This website may use cookies and similar tools to learn how visitors use it. You can block or clear cookies in your browser settings. If you turn them off, some parts of the site may not work as expected.
Your Choices and Rights
Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of certain sharing. Send your request to contact@indexincludes.living. We may ask you to confirm who you are before we act on it.
Protection and How Long We Keep Data
We take reasonable steps to protect your information, though no system is completely secure. We keep information only for as long as the purposes above or legal duties require.
Children
This website is not made for children under 13. We do not knowingly collect information from them.
Changes to This Policy
We may update this policy from time to time. The date at the top shows when the current version was posted.
Get in Touch
Have a question about this policy? Email contact@indexincludes.living.
Get in touch
Have a question about a walk-in tub or shower? Request a callback to check provider availability, or send a request and tell us about your bathroom.
No obligation